A MESSAGE ABOUT OUR WAITING LIST
When Covid hit us, no one knew what we were in for. Since the beginning of the pandemic, Munroe Dairy has had an unprecedented and overwhelming demand for our service and products. We are grateful that our service is more popular than ever, but that demand has forced us to start a waiting list of future customers.
As a small, family-owned company, we are ramping up our ability to serve more customers. The process is slow, but we can assure you that we have been making steady progress. So far we have added over 1,800 customers since the onset, and have reconfigured many routes to accept new customers in the near future. Some cities will naturally be easier to add new customers as there is less driving involved.
We have hired more drivers, office and warehouse staff, and completely revamped our infrastructure to accept the increased traffic on our Cowtruck.com ordering site.
Currently, we have a fleet of 28 trucks on the road each day and each milkman makes 80-100 deliveries per day. We are working on placing more trucks on the road. But due to the custom nature of our trucks, it takes time to build these new trucks, and the current market is overwhelmed with truck orders and builds.
As we sort through all our customers on our waiting list, we are both mindful and thankful that we have earned the trust of so many families in our communities during the last 140 years we have been operating. As always, both the service we are known for and proud of, as well as the safety of our drivers, will always come first as we determine how many customers we can add to our routes.
If you have placed an application online and are currently on the waiting list, there is no need to apply again. Everyone is registered in our system. We thank you for your patience and understanding!
Munroe Dairy Management