The following are some simple guidelines by which we operate. If you have any questions regarding our policies, please visit the FAQ section of our website or call us at 401-438-4450.
Holidays
We deliver on all holidays except Thanksgiving and Christmas. You will be notified by the dairy as to the delivery schedule for these two holiday weeks.
Milk Boxes
We offer two styles of insulated Milk Boxes. Our famous Cow Spotted box is $77.50 and our Grey Galvanized ($52.00) box features a cow stencil design. Once purchased, the milk box becomes your property. Our Custome Milk Boxes are made from sturdy construction using 20 gage galvanized steel for a long useful life. See our product menu for details. You may also provide your own box or cooler.
Delivery Charge
A delivery charge is assessed for each delivery. Please see our FAQ section for delivery rates.
Standard Order
A standard order is appreciated for each delivery so that, in the event you forget to leave a note, you will still receive your basic order.
Vacations
If you are going on vacation or do not need a delivery, please call 401-438-4450, 24 hours a day, and leave a message for your driver. You can also cancel your following week’s delivery by using our online ordering system, provided you are registered.
Credit Policy
All billing is done on a weekly basis for the previous week’s delivery. It is requested that payment be made weekly also. You may pay by cash or check. You may leave the payment in the milk box for the driver or you may mail it to the office. Please include the top portion of the bill so it will be directed to the correct driver. There is a $25.00 charge for all returned checks.
Our Milkmen are paid soley on commission. A percentage of your payment goes directly towards their paycheck, so we kindly ask that you make payments weekly, or by the 15th of each month.
EBT/ Food Stamps
Munroe Dairy does accept Food Stamps & EBT from Massachusetts and Rhode Island. All accounts associated with Food Stamps or EBT orders must be paid in full at the time of the delivery or before. Munroe Dairy does not accept WIC.
